{"id":2240,"date":"2025-11-27T21:22:44","date_gmt":"2025-11-27T21:22:44","guid":{"rendered":"https:\/\/bpmconsulting.com.co\/insights-bpm\/"},"modified":"2026-04-29T19:21:03","modified_gmt":"2026-04-29T19:21:03","slug":"insights-bpm","status":"publish","type":"page","link":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/","title":{"rendered":"Insights BPM"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2240\" class=\"elementor elementor-2240\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;,&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5f80ec banner e-flex e-con-boxed e-con e-parent\" data-id=\"c5f80ec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a34356d e-con-full e-flex e-con e-child\" data-id=\"a34356d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_video_link&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=t09PHRnfMbA&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-background-video-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-video-embed\" role=\"presentation\"><\/div>\n\t\t\t\t\t\t<\/div><div class=\"elementor-element elementor-element-92b4e5e e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"92b4e5e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24a9682 elementor-widget elementor-widget-image\" data-id=\"24a9682\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"645\" height=\"977\" src=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Mujer-ELP-Pasarela-de-Pagos.webp\" class=\"attachment-large size-large wp-image-917\" alt=\"\" srcset=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Mujer-ELP-Pasarela-de-Pagos.webp 645w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Mujer-ELP-Pasarela-de-Pagos-198x300.webp 198w\" sizes=\"(max-width: 645px) 100vw, 645px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c23c7d e-con-full e-flex e-con e-child\" data-id=\"5c23c7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ab512a elementor-widget elementor-widget-heading\" data-id=\"2ab512a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BPM Insights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73e2100 elementor-widget elementor-widget-heading\" data-id=\"73e2100\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Trends, insights, and cases that inspire transformation in BPO and Contact Center<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37658f5 e-flex e-con-boxed e-con e-parent\" data-id=\"37658f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0e52d63 e-con-full e-flex e-con e-child\" data-id=\"0e52d63\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adb52b0 elementor-grid-1 elementor-grid-tablet-1 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"adb52b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:1234,&quot;columns&quot;:1,&quot;columns_tablet&quot;:1,&quot;_skin&quot;:&quot;post&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-1234\">.elementor-1234 .elementor-element.elementor-element-abcbd24{--display:flex;--flex-direction:row;--container-widget-width:initial;--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;}.elementor-1234 .elementor-element.elementor-element-3735f60{--display:flex;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-1234 .elementor-element.elementor-element-1680a56{--display:flex;--min-height:350px;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--overflow:hidden;--border-radius:20px 20px 20px 20px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-1234 .elementor-element.elementor-element-590ed00 .elementor-icon-list-icon{width:14px;}.elementor-1234 .elementor-element.elementor-element-590ed00 .elementor-icon-list-icon i{font-size:14px;}.elementor-1234 .elementor-element.elementor-element-590ed00 .elementor-icon-list-icon svg{--e-icon-list-icon-size:14px;}.elementor-1234 .elementor-element.elementor-element-590ed00 .elementor-icon-list-text, .elementor-1234 .elementor-element.elementor-element-590ed00 .elementor-icon-list-text a{color:var( --e-global-color-4dcc2e6 );}.elementor-1234 .elementor-element.elementor-element-590ed00 .elementor-icon-list-item{font-family:\"Open Sans\", Sans-serif;font-size:12px;font-weight:400;}.elementor-1234 .elementor-element.elementor-element-590ed00{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:5px 15px 5px 15px;top:30px;background-color:var( --e-global-color-accent );border-radius:50px 50px 50px 50px;}.elementor-1234 .elementor-element.elementor-element-590ed00.elementor-element{--align-self:flex-end;}body:not(.rtl) .elementor-1234 .elementor-element.elementor-element-590ed00{right:30px;}body.rtl .elementor-1234 .elementor-element.elementor-element-590ed00{left:30px;}.elementor-1234 .elementor-element.elementor-element-590ed00.ha-has-bg-overlay:hover::before{transition:background 0.3s;}.elementor-1234 .elementor-element.elementor-element-177e1c3{--display:flex;--justify-content:center;--gap:15px 15px;--row-gap:15px;--column-gap:15px;}.elementor-1234 .elementor-element.elementor-element-0e8822e .elementor-heading-title{font-family:\"Maven Pro\", Sans-serif;font-size:24px;font-weight:600;color:var( --e-global-color-primary );}.elementor-1234 .elementor-element.elementor-element-73d0a9f{font-size:17px;}.elementor-1234 .elementor-element.elementor-element-32fcce5 .elementor-button-content-wrapper{flex-direction:row-reverse;}.elementor-1234 .elementor-element.elementor-element-32fcce5 .elementor-button .elementor-button-content-wrapper{gap:10px;justify-content:start;}.elementor-1234 .elementor-element.elementor-element-32fcce5 .elementor-button{fill:var( --e-global-color-primary );color:var( --e-global-color-primary );background-color:#FFFFFF00;border-style:none;border-radius:0px 0px 0px 0px;padding:10px 10px 10px 00px;}@media(max-width:1024px){.elementor-1234 .elementor-element.elementor-element-abcbd24{--gap:20px 20px;--row-gap:20px;--column-gap:20px;--padding-top:1px;--padding-bottom:1px;--padding-left:1px;--padding-right:1px;}.elementor-1234 .elementor-element.elementor-element-1680a56{--min-height:300px;--justify-content:center;--border-radius:20px 20px 20px 20px;}.elementor-1234 .elementor-element.elementor-element-177d2f4 img{max-width:120%;}body:not(.rtl) .elementor-1234 .elementor-element.elementor-element-590ed00{right:20px;}body.rtl .elementor-1234 .elementor-element.elementor-element-590ed00{left:20px;}.elementor-1234 .elementor-element.elementor-element-590ed00{top:20px;}.elementor-1234 .elementor-element.elementor-element-0e8822e .elementor-heading-title{font-size:20px;}.elementor-1234 .elementor-element.elementor-element-73d0a9f{font-size:15px;}}@media(min-width:768px){.elementor-1234 .elementor-element.elementor-element-3735f60{--width:50%;}.elementor-1234 .elementor-element.elementor-element-177e1c3{--width:50%;}}@media(max-width:1024px) and (min-width:768px){.elementor-1234 .elementor-element.elementor-element-3735f60{--width:60%;}.elementor-1234 .elementor-element.elementor-element-1680a56{--width:100%;}.elementor-1234 .elementor-element.elementor-element-177e1c3{--width:40%;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1234\" class=\"elementor elementor-1234 e-loop-item e-loop-item-2281 post-2281 post type-post status-publish format-standard has-post-thumbnail hentry category-outsourcing-it tag-outsourcing-it tag-servicios-tecnologicos\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-abcbd24 e-flex e-con-boxed e-con e-parent\" data-id=\"abcbd24\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3735f60 e-con-full e-flex e-con e-child\" data-id=\"3735f60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/what-is-it-what-is-it-for-and-how-does-it-work\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-1680a56 e-con-full e-flex e-con e-child\" data-id=\"1680a56\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-177d2f4 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"177d2f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/what-is-it-what-is-it-for-and-how-does-it-work\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"519\" src=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan-1024x664.webp\" class=\"elementor-animation-grow attachment-large size-large wp-image-2282\" alt=\"\" srcset=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan-1024x664.webp 1024w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan-300x195.webp 300w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan-768x498.webp 768w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan.webp 1081w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-590ed00 elementor-align-right elementor-absolute ha-has-bg-overlay elementor-widget elementor-widget-post-info\" data-id=\"590ed00\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-dc65dad elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/category\/it-outsourcing\/\" class=\"elementor-post-info__terms-list-item\">IT Outsourcing<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-177e1c3 e-con-full e-flex e-con e-child\" data-id=\"177e1c3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e8822e elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"0e8822e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/bpmconsulting.com.co\/en\/what-is-it-what-is-it-for-and-how-does-it-work\/\">What Is It, What Is It For, and How Does It Work?<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/what-is-it-what-is-it-for-and-how-does-it-work\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-73d0a9f elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"73d0a9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t\t<p>What Is a Chatbot? In a simple and easy-to-understand way, we can define a chatbot as an assistant that communicates with users through text messages. In many other cases, it\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32fcce5 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"32fcce5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/bpmconsulting.com.co\/en\/what-is-it-what-is-it-for-and-how-does-it-work\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"huge huge-arrow-right-02-round\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Leer Art\u00edculo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-512230e e-flex e-con-boxed e-con e-parent\" data-id=\"512230e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4ada494 e-con-full e-flex e-con e-child\" data-id=\"4ada494\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b4b08e elementor-widget elementor-widget-heading\" data-id=\"1b4b08e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Explore our content<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a66627 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6a66627\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03e46ab e-con-full e-flex e-con e-parent\" data-id=\"03e46ab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2388aaa elementor-widget elementor-widget-taxonomy-filter\" data-id=\"2388aaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;taxonomy&quot;:&quot;category&quot;,&quot;horizontal_scroll_mobile&quot;:&quot;enable&quot;,&quot;selected_element&quot;:&quot;6ec6759&quot;,&quot;horizontal_scroll&quot;:&quot;enable&quot;,&quot;multiple_selection&quot;:&quot;no&quot;}\" data-widget_type=\"taxonomy-filter.default\">\n\t\t\t\t\t\t\t<search class=\"e-filter\" role=\"search\" data-base-url=\"https:\/\/bpmconsulting.com.co\/en\/\" data-page-num=\"1\">\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"e-invoicing\" aria-pressed=\"false\">E-Invoicing<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"it-outsourcing\" aria-pressed=\"false\">IT Outsourcing<\/button>\n\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"payment-gateway-elp\" aria-pressed=\"false\">Payment Gateway ELP<\/button>\n\t\t\t\n\t\t\t\t\t\t\t\t\t<button class=\"e-filter-item\" data-filter=\"__all\" aria-pressed=\"true\">\n\t\t\t\tTodo\t\t\t<\/button>\n\t\t\t\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4cb99e e-flex e-con-boxed e-con e-parent\" data-id=\"f4cb99e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-66d8e21 e-con-full e-flex e-con e-child\" data-id=\"66d8e21\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ec6759 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-loop-grid\" data-id=\"6ec6759\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;template_id&quot;:1248,&quot;row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;_skin&quot;:&quot;post&quot;,&quot;columns&quot;:&quot;3&quot;,&quot;columns_tablet&quot;:&quot;2&quot;,&quot;columns_mobile&quot;:&quot;1&quot;,&quot;edit_handle_selector&quot;:&quot;[data-elementor-type=\\&quot;loop-item\\&quot;]&quot;,&quot;row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"loop-grid.post\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-loop-container elementor-grid\" role=\"list\">\n\t\t<style id=\"loop-1248\">.elementor-1248 .elementor-element.elementor-element-7fdd5a1{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--overlay-opacity:0.5;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-1248 .elementor-element.elementor-element-7fdd5a1::before, .elementor-1248 .elementor-element.elementor-element-7fdd5a1 > .elementor-background-video-container::before, .elementor-1248 .elementor-element.elementor-element-7fdd5a1 > .e-con-inner > .elementor-background-video-container::before, .elementor-1248 .elementor-element.elementor-element-7fdd5a1 > .elementor-background-slideshow::before, .elementor-1248 .elementor-element.elementor-element-7fdd5a1 > .e-con-inner > .elementor-background-slideshow::before, .elementor-1248 .elementor-element.elementor-element-7fdd5a1 > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{--background-overlay:'';}.elementor-1248 .elementor-element.elementor-element-366ae99{--display:flex;--justify-content:space-between;--gap:0px 0px;--row-gap:0px;--column-gap:0px;--overflow:hidden;--overlay-opacity:0.58;--border-radius:15px 15px 15px 15px;--padding-top:0px;--padding-bottom:0px;--padding-left:0px;--padding-right:0px;}.elementor-1248 .elementor-element.elementor-element-366ae99::before, .elementor-1248 .elementor-element.elementor-element-366ae99 > .elementor-background-video-container::before, .elementor-1248 .elementor-element.elementor-element-366ae99 > .e-con-inner > .elementor-background-video-container::before, .elementor-1248 .elementor-element.elementor-element-366ae99 > .elementor-background-slideshow::before, .elementor-1248 .elementor-element.elementor-element-366ae99 > .e-con-inner > .elementor-background-slideshow::before, .elementor-1248 .elementor-element.elementor-element-366ae99 > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{--background-overlay:'';background-color:transparent;background-image:linear-gradient(180deg, #00406B00 0%, var( --e-global-color-primary ) 100%);}.elementor-1248 .elementor-element.elementor-element-a49c703 img{max-width:120%;}.elementor-1248 .elementor-element.elementor-element-0167062 .elementor-icon-list-icon{width:14px;}.elementor-1248 .elementor-element.elementor-element-0167062 .elementor-icon-list-icon i{font-size:14px;}.elementor-1248 .elementor-element.elementor-element-0167062 .elementor-icon-list-icon svg{--e-icon-list-icon-size:14px;}.elementor-1248 .elementor-element.elementor-element-0167062 .elementor-icon-list-text, .elementor-1248 .elementor-element.elementor-element-0167062 .elementor-icon-list-text a{color:var( --e-global-color-4dcc2e6 );}.elementor-1248 .elementor-element.elementor-element-0167062 .elementor-icon-list-item{font-family:\"Open Sans\", Sans-serif;font-size:12px;font-weight:400;}.elementor-1248 .elementor-element.elementor-element-0167062{margin:0px 0px calc(var(--kit-widget-spacing, 0px) + 0px) 0px;padding:5px 15px 5px 15px;top:15px;background-color:var( --e-global-color-accent );border-radius:50px 50px 50px 50px;}.elementor-1248 .elementor-element.elementor-element-0167062.elementor-element{--align-self:flex-end;}body:not(.rtl) .elementor-1248 .elementor-element.elementor-element-0167062{right:15px;}body.rtl .elementor-1248 .elementor-element.elementor-element-0167062{left:15px;}.elementor-1248 .elementor-element.elementor-element-0167062.ha-has-bg-overlay:hover::before{transition:background 0.3s;}.elementor-1248 .elementor-element.elementor-element-2695153{--display:flex;--min-height:120px;--justify-content:flex-end;--overlay-opacity:0.94;--border-radius:0px 0px 20px 20px;--padding-top:20px;--padding-bottom:20px;--padding-left:20px;--padding-right:20px;--position:absolute;bottom:0px;}.elementor-1248 .elementor-element.elementor-element-2695153::before, .elementor-1248 .elementor-element.elementor-element-2695153 > .elementor-background-video-container::before, .elementor-1248 .elementor-element.elementor-element-2695153 > .e-con-inner > .elementor-background-video-container::before, .elementor-1248 .elementor-element.elementor-element-2695153 > .elementor-background-slideshow::before, .elementor-1248 .elementor-element.elementor-element-2695153 > .e-con-inner > .elementor-background-slideshow::before, .elementor-1248 .elementor-element.elementor-element-2695153 > .elementor-motion-effects-container > .elementor-motion-effects-layer::before{--background-overlay:'';background-color:transparent;background-image:linear-gradient(180deg, #00243800 0%, var( --e-global-color-secondary ) 100%);}body:not(.rtl) .elementor-1248 .elementor-element.elementor-element-2695153{left:0px;}body.rtl .elementor-1248 .elementor-element.elementor-element-2695153{right:0px;}.elementor-1248 .elementor-element.elementor-element-a133fef .elementor-heading-title{font-family:\"Maven Pro\", Sans-serif;font-size:20px;font-weight:600;color:var( --e-global-color-4dcc2e6 );}@media(max-width:1024px){.elementor-1248 .elementor-element.elementor-element-a49c703 img{max-width:120%;}}<\/style>\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1248\" class=\"elementor elementor-1248 e-loop-item e-loop-item-2281 post-2281 post type-post status-publish format-standard has-post-thumbnail hentry category-outsourcing-it tag-outsourcing-it tag-servicios-tecnologicos\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7fdd5a1 e-flex e-con-boxed e-con e-parent\" data-id=\"7fdd5a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-366ae99 e-con-full e-flex e-con e-child\" data-id=\"366ae99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a49c703 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"a49c703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/what-is-it-what-is-it-for-and-how-does-it-work\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"519\" src=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan-1024x664.webp\" class=\"elementor-animation-grow attachment-large size-large wp-image-2282\" alt=\"\" srcset=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan-1024x664.webp 1024w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan-300x195.webp 300w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan-768x498.webp 768w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Chatbot-Que-es-para-que-sirve-y-como-funcionan.webp 1081w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0167062 elementor-align-right elementor-absolute ha-has-bg-overlay elementor-widget elementor-widget-post-info\" data-id=\"0167062\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-dc65dad elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/category\/it-outsourcing\/\" class=\"elementor-post-info__terms-list-item\">IT Outsourcing<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/what-is-it-what-is-it-for-and-how-does-it-work\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-2695153 e-con-full e-flex e-con e-child\" data-id=\"2695153\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a133fef elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"a133fef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/bpmconsulting.com.co\/en\/what-is-it-what-is-it-for-and-how-does-it-work\/\">What Is It, What Is It For, and How Does It Work?<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1248\" class=\"elementor elementor-1248 e-loop-item e-loop-item-2283 post-2283 post type-post status-publish format-standard has-post-thumbnail hentry category-it-outsourcing tag-call-center tag-outsourcing-it\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7fdd5a1 e-flex e-con-boxed e-con e-parent\" data-id=\"7fdd5a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-366ae99 e-con-full e-flex e-con e-child\" data-id=\"366ae99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a49c703 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"a49c703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/call-center-or-contact-center-discover-what-your-company-needs\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"520\" src=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Call-center-o-Contact-center-1024x665.webp\" class=\"elementor-animation-grow attachment-large size-large wp-image-2284\" alt=\"\" srcset=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Call-center-o-Contact-center-1024x665.webp 1024w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Call-center-o-Contact-center-300x195.webp 300w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Call-center-o-Contact-center-768x498.webp 768w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Call-center-o-Contact-center.webp 1080w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0167062 elementor-align-right elementor-absolute ha-has-bg-overlay elementor-widget elementor-widget-post-info\" data-id=\"0167062\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-dc65dad elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/category\/it-outsourcing\/\" class=\"elementor-post-info__terms-list-item\">IT Outsourcing<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/call-center-or-contact-center-discover-what-your-company-needs\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-2695153 e-con-full e-flex e-con e-child\" data-id=\"2695153\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a133fef elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"a133fef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/bpmconsulting.com.co\/en\/call-center-or-contact-center-discover-what-your-company-needs\/\">Call Center or Contact Center? Discover What Your Company Needs<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1248\" class=\"elementor elementor-1248 e-loop-item e-loop-item-2285 post-2285 post type-post status-publish format-standard has-post-thumbnail hentry category-it-outsourcing tag-call-center tag-outsourcing-it tag-technology-services\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7fdd5a1 e-flex e-con-boxed e-con e-parent\" data-id=\"7fdd5a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-366ae99 e-con-full e-flex e-con e-child\" data-id=\"366ae99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a49c703 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"a49c703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/what-is-bpo-business-process-outsourcing\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"519\" src=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Que-es-BPO-1024x664.webp\" class=\"elementor-animation-grow attachment-large size-large wp-image-2286\" alt=\"\" srcset=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Que-es-BPO-1024x664.webp 1024w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Que-es-BPO-300x195.webp 300w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Que-es-BPO-768x498.webp 768w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Que-es-BPO.webp 1081w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0167062 elementor-align-right elementor-absolute ha-has-bg-overlay elementor-widget elementor-widget-post-info\" data-id=\"0167062\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-dc65dad elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/category\/it-outsourcing\/\" class=\"elementor-post-info__terms-list-item\">IT Outsourcing<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/what-is-bpo-business-process-outsourcing\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-2695153 e-con-full e-flex e-con e-child\" data-id=\"2695153\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a133fef elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"a133fef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/bpmconsulting.com.co\/en\/what-is-bpo-business-process-outsourcing\/\">What Is BPO (Business Process Outsourcing)?<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1248\" class=\"elementor elementor-1248 e-loop-item e-loop-item-2288 post-2288 post type-post status-publish format-standard has-post-thumbnail hentry category-e-invoicing tag-dian tag-feel-e-invoicing tag-technology-services\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7fdd5a1 e-flex e-con-boxed e-con e-parent\" data-id=\"7fdd5a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-366ae99 e-con-full e-flex e-con e-child\" data-id=\"366ae99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a49c703 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"a49c703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/tips-for-maintaining-good-accounting-in-your-business\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"519\" src=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Consejos-para-una-buena-contabilidad-1024x664.webp\" class=\"elementor-animation-grow attachment-large size-large wp-image-2289\" alt=\"\" srcset=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Consejos-para-una-buena-contabilidad-1024x664.webp 1024w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Consejos-para-una-buena-contabilidad-300x195.webp 300w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Consejos-para-una-buena-contabilidad-768x498.webp 768w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Consejos-para-una-buena-contabilidad.webp 1081w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0167062 elementor-align-right elementor-absolute ha-has-bg-overlay elementor-widget elementor-widget-post-info\" data-id=\"0167062\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-dc65dad elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/category\/e-invoicing\/\" class=\"elementor-post-info__terms-list-item\">E-Invoicing<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/tips-for-maintaining-good-accounting-in-your-business\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-2695153 e-con-full e-flex e-con e-child\" data-id=\"2695153\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a133fef elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"a133fef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/bpmconsulting.com.co\/en\/tips-for-maintaining-good-accounting-in-your-business\/\">Tips for Maintaining Good Accounting in Your Business<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1248\" class=\"elementor elementor-1248 e-loop-item e-loop-item-2290 post-2290 post type-post status-publish format-standard has-post-thumbnail hentry category-e-invoicing tag-dian tag-e-payroll tag-featured-article tag-feel-e-invoicing\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7fdd5a1 e-flex e-con-boxed e-con e-parent\" data-id=\"7fdd5a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-366ae99 e-con-full e-flex e-con e-child\" data-id=\"366ae99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a49c703 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"a49c703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/avoid-dian-penalties-and-business-closures-ensure-compliance-with-electronic-invoicing\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"519\" src=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Evita-Sanciones-y-Cierres-por-la-DIAN-1024x664.webp\" class=\"elementor-animation-grow attachment-large size-large wp-image-2291\" alt=\"\" srcset=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Evita-Sanciones-y-Cierres-por-la-DIAN-1024x664.webp 1024w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Evita-Sanciones-y-Cierres-por-la-DIAN-300x195.webp 300w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Evita-Sanciones-y-Cierres-por-la-DIAN-768x498.webp 768w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Evita-Sanciones-y-Cierres-por-la-DIAN.webp 1081w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0167062 elementor-align-right elementor-absolute ha-has-bg-overlay elementor-widget elementor-widget-post-info\" data-id=\"0167062\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-dc65dad elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/category\/e-invoicing\/\" class=\"elementor-post-info__terms-list-item\">E-Invoicing<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/avoid-dian-penalties-and-business-closures-ensure-compliance-with-electronic-invoicing\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-2695153 e-con-full e-flex e-con e-child\" data-id=\"2695153\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a133fef elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"a133fef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/bpmconsulting.com.co\/en\/avoid-dian-penalties-and-business-closures-ensure-compliance-with-electronic-invoicing\/\">Avoid DIAN Penalties and Business Closures: Ensure Compliance with Electronic Invoicing<\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-elementor-type=\"loop-item\" data-elementor-id=\"1248\" class=\"elementor elementor-1248 e-loop-item e-loop-item-2292 post-2292 post type-post status-publish format-standard has-post-thumbnail hentry category-payment-gateway-elp tag-payment-gateway tag-technology-services\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"elementor_library\" data-custom-edit-handle=\"1\">\n\t\t\t<div class=\"elementor-element elementor-element-7fdd5a1 e-flex e-con-boxed e-con e-parent\" data-id=\"7fdd5a1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-366ae99 e-con-full e-flex e-con e-child\" data-id=\"366ae99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a49c703 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"a49c703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/mobile-wallets-what-are-they-and-how-do-they-work\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"519\" src=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Billeteras-moviles-1024x664.webp\" class=\"elementor-animation-grow attachment-large size-large wp-image-2293\" alt=\"\" srcset=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Billeteras-moviles-1024x664.webp 1024w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Billeteras-moviles-300x195.webp 300w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Billeteras-moviles-768x498.webp 768w, https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Billeteras-moviles.webp 1081w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0167062 elementor-align-right elementor-absolute ha-has-bg-overlay elementor-widget elementor-widget-post-info\" data-id=\"0167062\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-dc65dad elementor-inline-item\" itemprop=\"about\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<a href=\"https:\/\/bpmconsulting.com.co\/en\/category\/payment-gateway-elp\/\" class=\"elementor-post-info__terms-list-item\">Payment Gateway ELP<\/a>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-ha-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/mobile-wallets-what-are-they-and-how-do-they-work\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"elementor-element elementor-element-2695153 e-con-full e-flex e-con e-child\" data-id=\"2695153\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;position&quot;:&quot;absolute&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a133fef elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"a133fef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/bpmconsulting.com.co\/en\/mobile-wallets-what-are-they-and-how-do-they-work\/\">Mobile Wallets: What Are They and How Do They Work?<br><\/a><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>BPM Insights Trends, insights, and cases that inspire transformation in BPO and Contact Center Explore our content E-Invoicing IT Outsourcing Payment Gateway ELP Todo<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2240","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Insights BPM - BPM Consulting | Contact Center, BPO e IA en Colombia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Insights BPM\" \/>\n<meta property=\"og:description\" content=\"BPM Insights Trends, insights, and cases that inspire transformation in BPO and Contact Center Explore our content E-Invoicing IT Outsourcing Payment Gateway ELP Todo\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/\" \/>\n<meta property=\"og:site_name\" content=\"BPM Consulting | Contact Center, BPO e IA en Colombia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/bpmconsulting\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-29T19:21:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Mujer-ELP-Pasarela-de-Pagos.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/insights-bpm\\\/\",\"url\":\"https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/insights-bpm\\\/\",\"name\":\"Insights BPM - BPM Consulting | Contact Center, BPO e IA en Colombia\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/insights-bpm\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/insights-bpm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/bpmconsulting.com.co\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Mujer-ELP-Pasarela-de-Pagos.webp\",\"datePublished\":\"2025-11-27T21:22:44+00:00\",\"dateModified\":\"2026-04-29T19:21:03+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/insights-bpm\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/insights-bpm\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/insights-bpm\\\/#primaryimage\",\"url\":\"https:\\\/\\\/bpmconsulting.com.co\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Mujer-ELP-Pasarela-de-Pagos.webp\",\"contentUrl\":\"https:\\\/\\\/bpmconsulting.com.co\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Mujer-ELP-Pasarela-de-Pagos.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/insights-bpm\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/bpmconsulting.com.co\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Insights BPM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/#website\",\"url\":\"https:\\\/\\\/bpmconsulting.com.co\\\/\",\"name\":\"BPM Consulting | Contact Center, BPO e IA en Colombia\",\"description\":\"BPM Consulting es una empresa colombiana con 20 a\u00f1os de experiencia en Contact Center, BPO, IA, facturaci\u00f3n electr\u00f3nica y pasarela de pagos.\",\"publisher\":{\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bpmconsulting.com.co\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/#organization\",\"name\":\"BPM Consulting Colombia\",\"url\":\"https:\\\/\\\/bpmconsulting.com.co\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/bpmconsulting.com.co\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Logo-BPM-Color.webp\",\"contentUrl\":\"https:\\\/\\\/bpmconsulting.com.co\\\/wp-content\\\/uploads\\\/2025\\\/11\\\/Logo-BPM-Color.webp\",\"width\":1501,\"height\":489,\"caption\":\"BPM Consulting Colombia\"},\"image\":{\"@id\":\"https:\\\/\\\/bpmconsulting.com.co\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/bpmconsulting\",\"https:\\\/\\\/www.instagram.com\\\/bpm_consulting_sas\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/bpm-consulting-sas\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCEI-ml12as7JbvfSW8fYOKg\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Insights BPM - BPM Consulting | Contact Center, BPO e IA en Colombia","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/","og_locale":"en_US","og_type":"article","og_title":"Insights BPM","og_description":"BPM Insights Trends, insights, and cases that inspire transformation in BPO and Contact Center Explore our content E-Invoicing IT Outsourcing Payment Gateway ELP Todo","og_url":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/","og_site_name":"BPM Consulting | Contact Center, BPO e IA en Colombia","article_publisher":"https:\/\/www.facebook.com\/bpmconsulting","article_modified_time":"2026-04-29T19:21:03+00:00","og_image":[{"url":"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Mujer-ELP-Pasarela-de-Pagos.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/","url":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/","name":"Insights BPM - BPM Consulting | Contact Center, BPO e IA en Colombia","isPartOf":{"@id":"https:\/\/bpmconsulting.com.co\/#website"},"primaryImageOfPage":{"@id":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/#primaryimage"},"image":{"@id":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/#primaryimage"},"thumbnailUrl":"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Mujer-ELP-Pasarela-de-Pagos.webp","datePublished":"2025-11-27T21:22:44+00:00","dateModified":"2026-04-29T19:21:03+00:00","breadcrumb":{"@id":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/#primaryimage","url":"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Mujer-ELP-Pasarela-de-Pagos.webp","contentUrl":"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/12\/Mujer-ELP-Pasarela-de-Pagos.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/bpmconsulting.com.co\/en\/insights-bpm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/bpmconsulting.com.co\/en\/"},{"@type":"ListItem","position":2,"name":"Insights BPM"}]},{"@type":"WebSite","@id":"https:\/\/bpmconsulting.com.co\/#website","url":"https:\/\/bpmconsulting.com.co\/","name":"BPM Consulting | Contact Center, BPO e IA en Colombia","description":"BPM Consulting es una empresa colombiana con 20 a\u00f1os de experiencia en Contact Center, BPO, IA, facturaci\u00f3n electr\u00f3nica y pasarela de pagos.","publisher":{"@id":"https:\/\/bpmconsulting.com.co\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bpmconsulting.com.co\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/bpmconsulting.com.co\/#organization","name":"BPM Consulting Colombia","url":"https:\/\/bpmconsulting.com.co\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/bpmconsulting.com.co\/#\/schema\/logo\/image\/","url":"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/11\/Logo-BPM-Color.webp","contentUrl":"https:\/\/bpmconsulting.com.co\/wp-content\/uploads\/2025\/11\/Logo-BPM-Color.webp","width":1501,"height":489,"caption":"BPM Consulting Colombia"},"image":{"@id":"https:\/\/bpmconsulting.com.co\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/bpmconsulting","https:\/\/www.instagram.com\/bpm_consulting_sas\/","https:\/\/www.linkedin.com\/company\/bpm-consulting-sas\/","https:\/\/www.youtube.com\/channel\/UCEI-ml12as7JbvfSW8fYOKg"]}]}},"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/bpmconsulting.com.co\/en\/wp-json\/wp\/v2\/pages\/2240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bpmconsulting.com.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bpmconsulting.com.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bpmconsulting.com.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bpmconsulting.com.co\/en\/wp-json\/wp\/v2\/comments?post=2240"}],"version-history":[{"count":6,"href":"https:\/\/bpmconsulting.com.co\/en\/wp-json\/wp\/v2\/pages\/2240\/revisions"}],"predecessor-version":[{"id":2436,"href":"https:\/\/bpmconsulting.com.co\/en\/wp-json\/wp\/v2\/pages\/2240\/revisions\/2436"}],"wp:attachment":[{"href":"https:\/\/bpmconsulting.com.co\/en\/wp-json\/wp\/v2\/media?parent=2240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}